If there is nothing wrong with the grounding in your home or flat, it is worth looking for other problems with the machine or wiring. Consider all possible types of fault and carry out an extensive visual diagnosis. First of all, check that the grounding tendrils of the socket are working and that the individual parts of the washing machine’s plug are not broken off.
The problem could be damaged wire insulation on the plug, which can easily be repaired with duct tape. If the cord has damaged not only the rubber surface but also the copper elements of the internal part of the structure, it is better to replace such a wire completely.
Another reason for the transmission of voltage to the drum can be a breakdown of the heating element or other breakdowns in the internal construction of the unit, and if you yourself can not diagnose your washing machine, it is worth contacting the professionals. At the same time, the timely elimination of this minor problem can save you money in the future, as even a small minor malfunction, can lead to a complete failure of the entire washing machine.
If you discover malfunctions in the heating element or drum, do not try to repair the malfunction using silicone and duct tape. Such seals will not last long, and may also damage the washing quality. In such cases, it is wise to have the washing machine repaired by a service center and have the work carried out by professionals.
Particular attention should be paid to cases where the surroundings around the washing machine (floor, sink, bathtub) become electrified. The first thing that can cause this is excessive humidity. If you notice condensation forming on the tiles, it’s worth worrying about a stronger extractor hood and ventilating the room. You may be able to get rid of the nuisance by removing the excess moisture.
If none of these remedies have helped and the washer continues to emit electric shocks, try not to use the machine until you call in a professional. Professionals will be able to carry out an extensive diagnosis of the washing machine and identify the problem as quickly as possible. If there is an emergency, unplug the appliance after the washing cycle has finished and allow it to stand for a moment before removing the items you have washed.
Remember, we strongly advise against using faulty appliances as they are not safe. It is better not to skimp on repairs and contact a professional, as the financial cost will increase later on.
Our service center is open 24/7, so you can easily schedule a convenient repair time. The specialist will arrive at the agreed time, carry out a diagnosis, and, if necessary, offer repairs. If you are willing, your appliance will be repaired directly on-site within 1-2 hours. We provide top-notch service at an affordable price!