A washing machine that won’t drain can be frustrating, especially when your laundry is left soaking wet. If you own a Samsung washing machine and are facing this issue, it’s crucial to understand the potential causes and how to fix them. This guide will help you troubleshoot the problem and determine whether you need professional repair services.
Common Reasons Your Samsung Washing Machine Isn’t Draining
- Clogged or Kinked Drain Hose
The drain hose carries water from the washer to your home’s plumbing. If it’s blocked or bent, water won’t flow properly.
Solution: Check the hose for any kinks or clogs. Straighten any bends and clear out any debris using a plumbing snake or by flushing it with water. - Blocked Drain Pump Filter
Many Samsung washing machines have a drain pump filter designed to catch lint, coins, and small objects. Over time, it can become clogged, preventing water from draining.
Solution: Locate the drain pump filter, usually at the front bottom of the washer. Open the panel, place a towel underneath, and carefully remove and clean the filter. - Malfunctioning Drain Pump
If the pump is faulty or jammed with debris, it won’t be able to push water out.
Solution: Listen for a humming sound when the machine tries to drain. If you hear a noise but no drainage, the pump may be blocked. If there’s no sound at all, the pump may need to be replaced. - Faulty Lid or Door Switch
Front-load washers have door locks, while top-load models have lid switches. If the machine doesn’t detect a closed door or lid, it won’t proceed with the draining cycle.
Solution: Check if the door or lid is securely closed. If the lock mechanism is damaged, it may need professional repair. - Incorrect Washer Settings
Some washing machine settings, such as “No Spin” or “Delicate,” may result in minimal or no draining.
Solution: Ensure that your washer settings allow for proper drainage. If necessary, adjust the cycle to include spinning and draining. - Clogged Household Drain
Sometimes, the issue isn’t with the washing machine but with the home’s plumbing. If the household drain is blocked, water won’t be able to exit.
Solution: Try running another water source, such as a sink or tub, to check if the drain is clogged. If water backs up, a plumber may be needed. - Faulty Control Board or Sensor
If none of the physical components are blocked, the issue may be electronic. A malfunctioning control board or water level sensor can prevent the washer from draining.
Solution: If you suspect an electrical issue, resetting the machine might help. Unplug the washer for a few minutes and restart it. If the problem persists, professional repair is necessary.
How to Fix a Samsung Washer That Won’t Drain
Step 1: Perform a Reset
- Unplug the machine for 5–10 minutes and then plug it back in.
- Restart the washer and try running a drain cycle.
Step 2: Check the Drain Hose
- Remove the hose from the washer and check for obstructions.
- Clean it thoroughly and reconnect it, ensuring it is properly positioned.
Step 3: Clean the Drain Pump Filter
- Open the filter panel, remove any trapped debris, and rinse the filter before reinstalling it.
Step 4: Inspect the Drain Pump
- If the pump is noisy but not draining, clear any blockages.
- If it’s silent, the pump may need to be replaced.
Step 5: Run a Test Cycle
- After completing the steps above, run a short cycle to see if the problem is resolved.
When to Call a Professional
If you’ve tried these troubleshooting steps and your washing machine still won’t drain, it’s time to call a professional. Some repairs require expertise, especially when dealing with electrical components or pump replacements.
At Poway Appliance Repair Service Center, we specialize in Samsung washing machine repairs. Our experienced technicians can quickly diagnose and fix the issue, ensuring your washer is back in working order.
Call us today to schedule a repair!
Contact us
