Does Your Hob Not Respond to the Buttons? Most Likely, the Sensor or Control Board Is Broken

HomeBlogDoes Your Hob Not Respond to the Buttons? Most Likely, the Sensor or Control Board Is Broken
15AprPWS 15 04

When you’re preparing a meal and your hob suddenly refuses to respond to the buttons, it can be incredibly frustrating. Not only does it disrupt your cooking, but it also leaves you wondering if it’s time for a repair or if your appliance has simply reached the end of its life. In most cases, however, this issue is related to a malfunctioning sensor or control board, both of which can be repaired. Let’s take a closer look at the reasons behind a non-responsive hob and what you can do about it.

The Role of the Sensor in Your Hob

Most modern hobs, whether electric or gas, come equipped with sophisticated touch sensors that allow you to control the cooking temperature, power, and timer. These sensors detect when you press a button and communicate with the control board, which then adjusts the hob settings accordingly. If the sensor becomes damaged or dirty, it may fail to detect your inputs correctly, resulting in a non-responsive hob.

In some cases, the sensor may simply need cleaning. Grease, food residue, or other buildup can interfere with the sensor’s ability to register your touch. Before assuming your appliance is broken, try cleaning the surface gently with a damp cloth and a mild cleaner. Make sure you don’t use abrasive materials, as this could damage the surface or sensor.

However, if cleaning doesn’t resolve the issue, the sensor may need to be replaced. Over time, sensors can wear out or become misaligned, leading to unresponsiveness. If the sensor is the problem, you’ll likely notice that certain buttons or areas of the hob are particularly problematic, while others may still work.

Understanding the Control Board

The control board is the brain of your hob. It receives signals from the sensors and translates them into actions, such as adjusting the heat or activating a timer. If the control board malfunctions, it can cause all of the buttons to become unresponsive or lead to erratic behavior, such as the hob turning on or off at random.

Control board issues can arise due to electrical surges, faulty wiring, or simply from the natural wear and tear of everyday use. Unlike the sensor, which is more of a physical component, the control board is a complex electronic part that requires professional diagnosis and repair. If you suspect the control board is malfunctioning, it’s essential to get in touch with an appliance repair specialist who can safely assess and repair the issue.

How to Identify a Broken Sensor or Control Board

There are several signs that your hob may be suffering from a faulty sensor or control board:

  1. Unresponsive Buttons: If you press a button and nothing happens, or if certain buttons work while others don’t, the sensor may be to blame. A malfunctioning control board can also cause buttons to stop responding. 
  2. Erratic Behavior: If the hob turns on or off by itself, or if the heat fluctuates without any input from you, the control board is likely malfunctioning. This is a sign of a broken or short-circuited connection between the sensor and the board. 
  3. Error Codes or Display Malfunctions: Many modern hobs have a digital display that will show error codes or flashing lights when something goes wrong. These error codes may indicate a problem with the control board or sensor. 
  4. No Power: If the hob isn’t receiving power, it could be due to an issue with the control board, which acts as the central power distributor. 

The Repair Process

When dealing with a broken sensor or control board, it’s important to have a professional technician handle the repairs. These components are sensitive and complex, and attempting to fix them yourself could cause further damage or void your warranty.

A qualified technician will start by diagnosing the exact cause of the problem. They will use specialized tools and techniques to test the sensor and control board. If the sensor is dirty, it may simply need a thorough cleaning. If the sensor is faulty, it will need to be replaced. If the control board is malfunctioning, the technician may need to replace it entirely.

The repair process can vary depending on the make and model of your hob. In some cases, replacing the sensor or control board is a straightforward fix, while in other cases, the technician may need to order replacement parts. However, in most cases, repairs can be completed quickly, and your hob will be back in working order before you know it.

How to Avoid Future Problems

While repairs can fix your hob, there are steps you can take to avoid sensor and control board issues in the future:

  • Regular Cleaning: Keep the surface of your hob clean to prevent dirt and food particles from interfering with the sensors. 
  • Avoid Electrical Surges: Protect your hob from power surges by using a surge protector. 
  • Routine Maintenance: Have your hob serviced regularly to ensure all components are functioning properly. A technician can check the sensors and control board during a routine maintenance visit to prevent potential issues before they arise. 

A non-responsive hob is often a sign of a malfunctioning sensor or control board. While these issues can be frustrating, they can usually be repaired by a qualified professional. If you’re experiencing problems with your hob, don’t hesitate to contact Poway Appliance Repair Service Center. Our experienced technicians can quickly diagnose and repair the issue, getting your hob back to optimal performance.

If your hob isn’t responding to the buttons, it’s time to get it checked out! Contact Poway Appliance Repair Service Center today to schedule a service and have your hob working like new again.

 

Contact us

(858) 203-0990

[email protected]

Tags:
License No. #50560

Our specialist will perform the necessary repairs right in your home. We are pleased to offer a 90-day labor warranty to all customers after we repair an appliance.

Newsletter
Subscribe to our news, you will receive personalized discounts
License No. #50560
Our specialist will perform the necessary repairs right in your home. We are pleased to offer a 90-day labor warranty to all customers after we repair an appliance.
Newsletter
Subscribe to our news, you will receive personalized discounts

©2025 Poway Appliance Service Center. All Rights Reserved.

Scroll to top